
Counselling, Group Therapy & Trauma-Informed Support
Trauma-informed Individual counselling, group therapy, workshops and online support for young people, parents and adults.

Trauma-informed Individual counselling, group therapy, workshops and online support for young people, parents and adults.

At Understood Counselling, we believe behaviour tells a story. Our trauma-informed approach looks beyond what is happening on the surface to understand the person underneath. Through counselling, group therapy, workshops and education, we support young people, parents and adults to build emotional awareness, understand patterns and strengthen connection — without judgement, labels or shame.and strengthen connexions through customised programmes and training.

Janelle Parsons brings together professional training, lived experience and a deep understanding of trauma and human behaviour. She created Understood Counselling from a belief that people don’t need to be judged by what we see on the surface — they need someone willing to understand the story underneath. Her approach to counselling is person-centred, real and practical, creating a space where people can talk openly, understand themselves and feel genuinely heard, seen and understood.
Why feeling seen, heard and understood can change the counselling experience
People often come to counselling believing something is wrong with them.
They might say:
“I don’t know why I react like this.”
“I should be coping better.”
“Why can’t I just move on?”
“I don’t understand why my teenager behaves this way.”
But what if we asked a different question?
Instead of asking “What’s wrong with you?”, what if we became curious about “What’s happened, what’s happening, and what might this behaviour be
Understood Counselling
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